I’m writing to congratulate and thank Doug Scott for an outstanding sales and customer service job. Doug’s handling of the sale on my Island Packet yacht has been outstanding.
From day one when he visited the boat to assisting in a strategy for getting the boat ready for the market and recommending trustworthy repairmen, Doug provided more than trustworthy and reliable service, he consulted, made valuable suggestions, and priced the yacht exactly where the market wanted it!
I’ve been in business and bought and sold various assets over the years, and rarely have I seen the excellent communication, prompt follow-up and valuable knowledge of the marketplace that Doug provided.
I wouldn’t hesitate to recommend Doug and your firm to a future buyer or seller. In these times, outstanding customer service can be a rarity. But, it’s been enjoyable working with you all to get the boat sold in record time! I think we were slightly over 6 weeks start to finish.
The handoff to Alice in your back office for closing arrangements was professional and friendly.
When I buy or sell again, you’re my first call. – Steve Cashdollar